Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MSS407022 Mapping and Delivery Guide
Facilitate improvements in the external value stream

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency MSS407022 - Facilitate improvements in the external value stream
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to work with value stream members to improve the overall effectiveness of the value stream, so delivering greater value to the customer. It includes other organisations within the value stream or supply chain.This unit applies to managers and team leaders with appropriate authority and others with similar authority and responsibility for working with value stream members outside their own organisation. The value streams are referred to as ‘source-to-destination’ value streams.The unit includes the use of skills to resolve issues from one or more value stream members which impact on the overall ability of the value stream to continue to improve and offer better value to the customers. The improvement practices may (or may not) have been used previously within their own organisation, other teams and organisations within the value stream.This unit may also be applied to service organisations applying competitive systems and practices principles.No licensing or certification requirements exist at the time of publication. Relevant legislation, industry standards and codes of practice within Australia must be applied.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field Competitive systems and practices
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Review change
  • Analyse results of change
  • Identify areas where planned improvements have occurred
  • Take action to sustain improvement by standardising
  • Identify areas which have not met predicted outcome (positive and negative)
  • Determine cause of target not being met
  • Take action to improve the value stream
       
Element: Establish scope of value stream activity
  • Identify key individuals within value stream organisations
       
Element: Jointly identify possible areas of study
       
Element: Agree on a protocol for undertaking value stream improvement activities
       
Element: Confirm special conditions of activity
       
Element: Study possible value stream improvements
  • Arrange meeting with suitable representatives of the value stream members
       
Element: Agree on extent of current implementation of competitive systems and practices in value stream
       
Element: Agree on opportunities for improvement and current or anticipated restrictions
       
Element: Work with value stream representatives to determine root cause of restrictions
       
Element: Work with value stream member to identify possible solutions to problem
       
Element: Define outcomes from proposed changes
       
Element: Develop a consensus approach to implementing improvements
  • Calculate cost-benefit to each value stream member from the proposed changes
       
Element: Decide whether the proposed improvements will result in a perceived improvement to the end customer
       
Element: Determine ecological, economic and social sustainability impacts of the change
       
Element: Agree on proposed change with key stakeholders
       
Element: Obtain required approvals
  • Write a formal proposal for the changes
       
Element: Submit proposal for required approvals from stakeholders
       
Element: Modify proposal in liaison with all key stakeholders
       
Element: Obtain required sign-off in accordance with procedures
       
Element: Measure and communicate gains
  • Agree indicators and metrics of success of proposed changes
       
Element: Facilitate the collection of necessary data
       
Element: Arrange for the data to be analysed and presented in an agreed format to the agreed stakeholders
       
Element: Agree on the communication plan
       
Element: Liaise with stakeholders to implement changes as agreed and approved
  • Analyse results of change
       
Element: Identify areas where planned improvements have occurred
       
Element: Take action to sustain improvement by standardising
       
Element: Identify areas which have not met predicted outcome (positive and negative)
       
Element: Determine cause of target not being met
       
Element: Take action to improve the value stream
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Analyse results of change 
Identify areas where planned improvements have occurred 
Take action to sustain improvement by standardising 
Identify areas which have not met predicted outcome (positive and negative) 
Determine cause of target not being met 
Take action to improve the value stream 
Identify key individuals within value stream organisations 
 
 
 
Arrange meeting with suitable representatives of the value stream members 
 
 
 
 
 
Calculate cost-benefit to each value stream member from the proposed changes 
 
 
 
Write a formal proposal for the changes 
 
 
 
Agree indicators and metrics of success of proposed changes 
 
 
 
Analyse results of change 
 
 
 
 
 

Forms

Assessment Cover Sheet

MSS407022 - Facilitate improvements in the external value stream
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

MSS407022 - Facilitate improvements in the external value stream

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: